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White Paper Published By: RCN Business     Published Date: Nov 11, 2014
In a changing business climate, you're only productive as the technology that supports you. In fact, having the right services can mean the difference between one more happy sale or one less customer. Don’t settle for "one less" - get the right solution for your business with RCN Business Services. RCN Business Services offers a full suite of communications products and services to businesses of all sizes, including Internet, voice, video and network solutions. We are a facilities-based provider that offers extensive fiber density with redundancy and superior performance. Spanning over 6,000 miles, the advanced fiber-rich network is completely diverse from other communications providers, enabling businesses to experience exceptional customer service, quicker installation and issue resolution. RCN Business operates on three fundamental tenets: Partnership, Choice and Technology. These fundamental tenets guide how RCN Business approaches the sales process, addresses its customers, and supports its products and services. Partnership: The process starts with a dedicated RCN Business account representative actively listening and learning the needs, goals and challenges of a business. The trained and experienced RCN Business staff then delivers a customized solution. Choice: RCN Business understands that one size does not fit all. The goal is to create a reliable, customized technology solution that contributes to a business’s success and growth. Technology: Technology and customer support are critical to any business. With RCN Business owning and having full control of its network, businesses get local U.S. based operations, faster response times and a continuous monitoring for superior uptime.
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lan, voip, business communication, wan, pbx
    
RCN Business
White Paper Published By: LogMeIn     Published Date: Jan 12, 2015
This paper briefly covers the relevant trends that are affecting user behavior, and offers new criteria for selecting an audio conferencing solution provider that meets your organization’s needs.
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audio conferencing solutions, logmein joinme, trends affecting user behaviour, telecom
    
LogMeIn
White Paper Published By: IBM     Published Date: Oct 10, 2013
The ubiquity of mobile devices is transforming the ways that business gets done in today’s world. IBM has the services that can help go beyond supporting devices to achieve a flexible, powerful mobile enterprise.
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mobile, mobile enterprise, mobile environment, security, mobile security
    
IBM
White Paper Published By: IBM     Published Date: Apr 26, 2016
Redefining Markets: Insights from the Global C-suite Study – The CMO perspective This report draws on input from the 5,247 C-suite executives (CxOs) who participated in our latest C-suite Study. We now have data from more than 28,000 interviews stretching back to 2003. Here, we focus on the perspectives of Chief Marketing Officers (CMOs).
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ibm, ibm institute for business values, c-suite study, cmo, media
    
IBM
White Paper Published By: Polycom     Published Date: Dec 18, 2014
Polycom invited customers and partners around the world to participate in a survey that focused on collaboration challenges. More than 5,000 business professionals from all job levels, functions and vertical sectors responded, candidly sharing insights about their obstacles and the strategies they deploy to overcome them. Download the full survey report and discover why 85% of our respondents believe video conferencing helps them achieve their business goals, and find out how you can use technology to defy distance within your organization as well.
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business, video, conference, multicultural, meetings
    
Polycom
White Paper Published By: LogMeIn     Published Date: Jan 12, 2015
This report focuses on the remote support trends of 2014 and the available solutions for your business.
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remote support trends, remote support platforms, logmein rescue, telecom, research
    
LogMeIn
White Paper Published By: IBM     Published Date: Apr 26, 2016
Restoring connections: How telecommunications providers can reboot the customer experience IBM has more than 22,000 experts working in the Telecommunications industry, delivering solutions to more than 200 major communications service providers globally. IBM’s telecommunications capabilities are backed by a global network of telecom solution labs, research labs and innovation centers to support its offerings in the area of analytics, cloud, mobility, network optimization, digital transformation and global integration. IBM continues to invest significantly in key acquisitions to add expertise and capabilities that enable its clients in the telecommunications space.
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ibm, ibm institute for business values, telecommunications, customer experience, communications service providers
    
IBM
White Paper Published By: Polycom     Published Date: Dec 18, 2014
A variety of technological, demographic and cultural forces are converging at this unique moment in history and stand poised to revolutionize the workplace of the future. Customers are demanding the ability to access the marketplace from anywhere, anytime and on any device; newer employees now expect the flexibility to collaborate continuously with customers and co-workers; and the future-oriented company is striving to make customer interaction and employee communication as invisible, seamless and intuitive as possible.
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business, video, conference, multicultural, meetings
    
Polycom
White Paper Published By: Five9     Published Date: Jan 29, 2013
Get the contact center infrastructure that will do the very most for your organization, at the best price, by following this timely roadmap.
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contact center, call center, infrastructure, rfi, rfp
    
Five9
White Paper Published By: Business.com     Published Date: Nov 06, 2012
Getting the most from inbound call centers requires that you address inefficiencies. Here are the five questions that will help you determine how inefficient your call center really is.
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inbound call centers, sales, call center solutions, call center management, call center software
    
Business.com
White Paper Published By: ShoreTel     Published Date: Oct 26, 2012
This white paper discusses the benefits of researching the total cost of ownership for a UC system and how businesses can lower their total cost of ownership (TCO) by selecting a simple yet sophisticated solution.
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shoretel, tco, total cost of ownership, uc system, unified communication system
    
ShoreTel
White Paper Published By: IBM     Published Date: Oct 10, 2013
Mobile devices, including smartphones and tablets, enable increasing numbers of employees to work "anywhere, anytime."The security of enterprise data is a key concern, particularly on mobile devices that are easily lost or stolen. The security risk is further heightened by the proliferation of employee-owned mobile devices in many enterprises. Employees will almost always take the path of least resistance in leveraging mobile devices for business purposes, which may lead to unsafe computing practices. A clearly documented and enforceable mobile security policy is critical to reducing the risk of data loss.
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mobile, mobile enterprise, mobile environment, security, mobile security
    
IBM
White Paper Published By: Symantec.cloud     Published Date: Oct 11, 2012
The emergence of mobile applications has fundamentally changed the way that millions of people around the world work, play, and communicate. Meanwhile, cybercriminals want to infect and exploit as many mobile devices as they can to steal information.
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symantec, phishing, malware, security, internet security
    
Symantec.cloud
White Paper Published By: Plantronics     Published Date: Oct 18, 2013
Voice is at the heart of enterprise collaboration. Plantronics provides a comprehensive portfolio of audio devices for the mobile professional delivering superb call clarity working anywhere. Advanced Smart Sensor Technology and Software deliver a superior user experience. InstantMeeting software allows for easy, one-touch joining of audio conference calls
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plantronics, effectively collaborating, virtual collaboration, mobile working, accurate presence status
    
Plantronics
White Paper Published By: Plantronics     Published Date: Oct 18, 2013
Trends in the modern work provide organisations the opportunity to rationalise their real estate and optimise their work space for Smarter Working. Plantronics and our partners provide a comprehensive set of tools to help organisation transform their workspace. Plantronics Audio devices and software are essential tools in the new Simply Smarter Office.
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plantronics, communications experience, smarter working, working off-site, productive virtual collaboration
    
Plantronics
White Paper Published By: ShoreTel     Published Date: Oct 26, 2012
Back in the days of wireline telephony, when all phone calls went over the Public Switched Telephony Network (PSTN), businesses would purchase "trunks" -dedicated lines or a bundle of circuits - from their service provider.
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shoretel, sip trunking, best practices, pstn, public switched telephony network
    
ShoreTel
White Paper Published By: Polycom     Published Date: Feb 25, 2015
The workplace is undergoing fundamental changes, with people persistently connected by digital collaboration technologies and an evolving work environment. Understanding these key trends will enable enterprises to prepare for and implement a collaborative workplace.
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polycom, collaboration, connectivity, communication, deployment
    
Polycom
White Paper Published By: Polycom     Published Date: Dec 18, 2014
It’s not just about reducing travel... The value that video adds goes far beyond the removal of the need to travel. Video isn’t just in a ‘conference room’ – it’s wherever people choose to work. Use video for your next meeting to overcome the expectation that ongoing help and support is required. Hold your next external meeting over video to give it that personal touch.
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polycom, video technology, video benefits, wireless, knowledge management
    
Polycom
Webinar Published By: Polycom     Published Date: Feb 25, 2015
Becoming a strategic trusted advisor and leading business transformation are some of the ways to ensure that IT leaders will become increasingly relevant and contribute to the work of corporate executive boards.
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business, video, conference, multicultural, meetings
    
Polycom
White Paper Published By: Polycom     Published Date: Dec 18, 2014
To remain significant in an increasingly digital information driven world, IT leaders need to drive tangible business value. Dr Carsten Sørensen, Associate Professor in Digital Innovation at The London School of Economics and Political Science, outlines how IT is no longer confined to being a support function but is becoming business critical across all departments.
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business, video, conference, multicultural, meetings
    
Polycom
White Paper Published By: 8x8, Inc.     Published Date: Jan 22, 2013
Traditional phone systems present two main problems for businesses: limited features and high costs. As a result, small businesses are migrating to Internet phone systems that deliver advanced communication over broadband connections.
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internet phone service, small business, traditional phone service, 8x8, voip
    
8x8, Inc.
Case Study Published By: EMC     Published Date: Dec 16, 2014
EMC VNX multiplie les performances par trois et réduit les coûts de 90 %.
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emc vnx unified storage, storage, virtualization, mobile services, telecom
    
EMC
Case Study Published By: EMC     Published Date: Dec 16, 2014
EMC VNX sorgt für dreifache Steigerung der Performance und Reduzierung der Kosten um 90 Prozent.
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emc vnx unified storage, storage, virtualization, mobile services, telecom
    
EMC
Case Study Published By: EMC     Published Date: Dec 16, 2014
This Case Study provides information on how EMC VNX unified storage increases performance by three times and reduces costs by 90 percent.
Tags : 
emc vnx unified storage, storage, virtualization, mobile services, telecom
    
EMC
Case Study Published By: EMC     Published Date: Dec 18, 2014
This Case Study provides information on how EMC VNX unified storage increases performance by three times and reduces costs by 90 percent.
Tags : 
emc vnx unified storage, storage, virtualization, mobile services, telecom
    
EMC
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