Research

This report looks at some of the important changes in the customer experience and interaction market, detailing how technologies are  evolving to meet new consumer demands, and providing  recommendations for both enterprises and vendors.

Oracle provide a report on the 5 Things to Look for in a Cloud Provider When it Comes to Security

A 2013 global research findings report on what service managers need to know to drive the cloud.

A report by the Economist Intelligence Unit on how HR can take a bigger role in driving growth.

Oracle provides a guide and best practices for recruiting the right talent.

A detailed explanation of the benefits of using social recruiting and a guide to creating an effective strategy.

A report on focusing on process to reduce recruitment costs.

This report provides some of the best practices for automating your recruiting in social media and the best channels to use.

An executive brief on the 7 steps to success in leadership development.

Oracle provide an insight into successful talent mobility programs and can help you learn how internal mobility programs can help drive an organizations employees.

A paper providing expert insights into the challenges and opportunity that the cloud presents and help in determining which deployment option could provide the biggest benefits for your organization.

A Cisco infographic on the predicted growth of the cloud with projections and behavioral predictions until 2017.

This report consists of research and important statistics in an effort to forecast the growth of global data center and cloud-based IP traffic.

This Cisco Survey provides an important summary and analysis of worldwide results.

This report consists of research and important statistics in an effort to forecast the growth of global data center and cloud-based IP traffic.

This Cisco Survey provides an important summary and analysis of worldwide results.

This paper provides CIOs and IT leaders with an insight into three IT imperatives that IT executives used to re-position IT and transform the enterprise.

Dramatic shifts in workplace norms as a result of remote sales teams are now a reality, as field-based personnel perform so many vital selling and strategic account management business functions, more effectively armed with tablets than ever before. Aberdeen research conducted for Sales Performance Management 2012: How the Best-in-Class Optimize the Front Line to Grow the Bottom Line (December 2011), shows that 60% of companies’ sales team members are primarily remote workers. Indeed, in Aberdeen research for Mobile HCM: Workforce and Talent Management on the Move (June 2010), 57% of respondents who track the impact of their mobile recruiting efforts report improved quality and/or size of their talent pool as a result of their work. Does attracting and retaining a quality sales force thus require corporate technologies and processes that are influenced by consumer trends and cultural sea changes? Moreover, are there benefits to enterprises that enable their sales team to work remotely?

Much as a journalist is expected to report on the “who, what, when,” etc. when filing their story, professional business-to-business (B2B) sales reps are more likely to open doors, nurture opportunities, and close deals when they know more about their prospect or customer. Sales Intelligence, as a broad category of tools and services within the Sales Effectiveness space, represents a significant opportunity for all varieties of sales-oriented job roles to better understand their buyer both before and during the traditional — and non-traditional — sales cycle. This Research Brief summarizes initial Aberdeen research findings based on recent sales intelligence data collected from 206 survey respondents, and provides specific guidance regarding best practices and technologies that sales leaders and sales operations practitioners are well-advised to adopt.

Customer relationship management (CRM) deployments are most effective when they legitimately support all three words that make up the acronym itself. Customers of the modern business-to-business (B2B) enterprise benefit when they purchase goods and services from companies who are focused on the buyer’s experience. Internal relationships within the selling organization are more effectively maintained when all customer-facing stakeholders have access to the rich data contained in a well-maintained CRM. And the management of the enterprise providing solutions can run their business like a finely-tuned machine when the maximum levels of visibility into customers and accounts are clear and accurate. This Research Brief combines research from a number of Aberdeen Sales Effectiveness research data sets, to create a holistic view of the most effectively deployed CRM systems.

Recent Aberdeen research conducted for Motivate, Incent, Compensate, Enable: Sales Performance Management Best Practices (January 2013) reveals a number of specific best practices that sales leaders — and their vital sales operations support teams — can adopt, in order to create more opportunity for them to achieve Best-in-Class performance. This Research Brief isolates a number of core competencies and technology enablers that are proven paths to superior corporate and sales-specific results.

This report will discuss IBM EXA efforts and technologies, examine the features and capabilities that new X6 solutions deliver and consider how these offerings will benefit midmarket and enterprise customers and impact the broader market.

3 factors are needed by an infrastructure to optimize cloud performance, this eBook shows how IBM System x uses all 3 to increase business agility and reduce costs.

This report takes an in-depth look at the primary challenges facing IT and how the IBM X6 Portfolio can deliver the performance needed as a solution to these challenges.

A detailed research report into the x86 server limitations and how IBM X6 offerings help address these limitations