system solutions

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Published By: Dell     Published Date: May 04, 2018
Digital transformation has become a business imperative as most aspects of economic engagement have become digital. Around the globe, businesses and government agencies are re-engineering their technology infrastructures to keep pace with customer demands, spur innovation and stay competitive in an ever-evolving digital economy. Dell EMC provides a tightly integrated software ecosystem and the flexibility to run multiple workload types, providing solutions to a broader customer base than HPE.
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Dell
Published By: LogMeIn     Published Date: Mar 19, 2015
In today’s competitive market, you understand the importance of delivering outstanding customer experience while improving service desk productivity and keeping costs low. Remote support solutions enable you to meet these objectives by allowing agents to connect to remote devices and computers, pull system diagnostics and push configurations to deliver personalized hands-on support. With these solutions, you no longer have to walk novice users through detailed recovery procedures or complex settings. This white paper details how remote support solutions enable your organization to increase customer satisfaction, reduce costs by improving productivity, improve support metrics, and solve complex problems in a highly secure environment.
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remote support, customer care, customer experience, customer service, remote devices, cost, productivity
    
LogMeIn
Published By: Lenovo and Intel     Published Date: Jan 19, 2017
Nowhere is technology more important than in healthcare, where the integrity of devices, systems, and infrastructure ultimately impacts patient lives. When evaluating existing technologies or considering investment in new solutions, there are a number of key factors healthcare entities must take into account. With this checklist, we’ll help you: ? Identify common demands ? Get an easy-to-use technology evaluation checklist ? See an example of how to apply new technology solutions
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lenovo, healthcare, infrastructure
    
Lenovo and Intel
Published By: Pega     Published Date: May 25, 2016
Organizations are constantly turning to IT solutions to streamline their operations and processes and gain efficiencies. Business Process Management solutions is one area gaining traction inside enterprises as they look to making their workflow more effective and more capable to an ever changing business environment. According to Gartner, BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Gartner evaluated 11 providers in this growing market segment including Pegasystems. Download this Gartner Magic Quadrant analysis for BPM platform-based case management frameworks and gain a better understanding of the solutions offered by each BPM vendor.
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business optimization, business strategy, network management, business applications, best practices, business process management, solutions
    
Pega
Published By: Pega     Published Date: May 25, 2016
Adapting to changing market dynamics is not easy for any enterprise-class organization. To stay competitive, companies not only must adapt different go to market and customer service strategies but also embrace internal business process and workflow changes, which in many cases can be more difficult. Enter Intelligent Business Process Management Suites (iBPMS). According to Gartner, iBPMS compress the observation-to-action-to-outcome cycle, and help business transformation leaders, business process directors and solution architects establish a fluid capability to handle big change. Gartner evaluated 15 iBPMS vendors including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding evolving iBPMS market and the solutions offered by each iBPMS vendor.
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business optimization, business strategy, network management, business applications, best practices, business process management, solutions, enterprise management
    
Pega
Published By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
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best practices, customer support, business intelligence, business optimization, customer engaement
    
Pega
Published By: Pega     Published Date: May 25, 2016
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases. Download this Gartner analysis and gain a better understanding of the case management frameworks solutions offe
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business optimization, business strategy, network management, business applications, best practices, business process management, solutions, case management
    
Pega
Published By: Pega     Published Date: May 25, 2016
Customer service is the cornerstone of a great customer experience. However, in today’s digital consumer age, organizations no longer decide how customer-centric their companies are, the customers do. According to the “The Forrester Wave™: Customer Service Solutions For Enterprise, Q4 2015” report, customer service technology investments are one of the top five most focused on investments that companies made in 2015. Why? Because good customer service boosts long-term loyalty. This report identifies the 11 most significant customer service solutions with Pegasystems ranking as a leader. Download this Forrester Wave report and get detailed findings on how well each vendor fulfills Forrester’s criteria and where they stand in relation to other vendor solutions in order to help customer service professionals select the right partner for their customer service initiatives.
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best practices, customer service, forrester, wave report, technology
    
Pega
Published By: GE Power     Published Date: Jan 31, 2017
Don’t wait to implement your cyber protection program. An excellent place to begin developing your approach is with the newly published The U.S. Homeland Security Strategies for Defending Industrial Control Systems. See the 7 recommended strategies and learn and how digital solutions can help fulfill steps toward a more secure operating environment.
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cyber security power plants, utilities, power producers, power plant cyber attacks, power grids, power industry, power plant software, us homeland security, cyber security strategy, powerplant security, powerplants, cyber security assessment
    
GE Power
Published By: B Channels     Published Date: Apr 27, 2018
bChannels has years of expertise in defining, building and delivering partner ecosystems. We have invested in understanding and developing discrete Hybrid Cloud ecosystem capabilities. Our solutions help our clients plan and deliver scalable Hybrid Cloud by showing an understanding of their market segments, then delivering on designing effective programs.
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B Channels
Published By: B Channels     Published Date: May 01, 2018
bChannels has years of expertise in defining, building and delivering partner ecosystems. We have invested in understanding and developing discrete IOT ecosystem capabilities. Our solutions help our clients plan and deliver scalable loT by showing an understanding of their market segments, then delivering on designing effective programs. We are adept at finding and engaging partners in loT segments by finding, nurturing and growing partner ecosystems.
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B Channels
Published By: Digital Realty     Published Date: Feb 24, 2015
Enterprise data center clients operate in some of the most complex and regulated environments in the world. These clients need assurance that their partners are up to the challenge of meeting their needs and operating effectively within a dynamic ecosystem. For the client-focused data center solutions provider, this presents a perfect opportunity to differentiate its services from those of other solution providers who simply provide five 9’s. See how they manage the regulatory landscape.
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compliance, data center, management
    
Digital Realty
Published By: Delphix     Published Date: May 03, 2016
Today's test data management (TDM) solutions force teams to work with compromised data sets, and push testing to too late in the software development lifecycle. The end result is rework, delayed releases, and costly bugs that cripple production systems. Furthermore, prevailing approaches to test data management - including subsetting, synthetic data, shared environments, and standalone masking--represent flawed solutions that fail across one or more key dimensions.
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Delphix
Published By: Dell     Published Date: Aug 11, 2015
For every $950 spent on a new system, organizations can spend over $2,400 to support it through a three year lifecycle— that’s why Dell provides systems management solutions that are superior to the competition. Download this infographic to learn why customers buy Dell.
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Dell
Published By: Dell EMC     Published Date: Nov 02, 2015
A new IDG Research study reveals that IT professionals are already seriously considering converged systems. The advantages of converged systems are clear. Still, some reticence remains due to concerns about cost and ROI. Learn how converged systems bring value to the enterprise today and tomorrow. And see how Dell PowerEdge FX solutions smooth the road to convergence.
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Dell EMC
Published By: Dell     Published Date: May 09, 2017
The workplace is changing and the one-size-fits-all approach to technology is changing along with it. As a result, your organization may need to rethink how to keep productivity high, promote collaboration, delight employees with the latest devices all while keeping IT within budget. This interactive eGuide will be your one-stop resource to understand all the new innovation available in Dell’s latest notebooks, desktops, 2-in-1s and ecosystem that can keep your organization future-ready. Access the eGuide from Dell and Intel® and you will learn: • How the workplace and workforce is changing • What tools and solutions help IT go from maintenance to innovation • How innovation is changing notebooks, 2-in-1s, desktops and workstations • The latest Windows 10 features employees will be talking about • What you need to keep endpoints and data secure
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collaboration, it tools, it solutions, data security, endpoint security
    
Dell
Published By: Dell EMC     Published Date: May 09, 2018
The workplace is changing and the one-size-fits-all approach to technology is changing along with it. As a result, your organization may need to rethink how to keep productivity high, promote collaboration, delight employees with the latest devices all while keeping IT within budget. This interactive eGuide will be your one-stop resource to understand all the new innovation available in Dell’s latest notebooks, desktops, 2-in-1s and ecosystem that can keep your organization future-ready. Access the eGuide from Dell and Intel® and you will learn: • How the workplace and workforce is changing • What tools and solutions help IT go from maintenance to innovation • How innovation is changing notebooks, 2-in-1s, desktops and workstations • The latest Windows 10 features employees will be talking about • What you need to keep endpoints and data secure Intel Inside®. Powerful Productivity Outside. Intel® Xeon® processor Intel, the Intel logo, Xeon and Xeon Inside are the trademarks of
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Dell EMC
Published By: Akamai Technologies     Published Date: May 08, 2017
We are coming to expect quality video in all our digital experiences – from online shopping to on the job training. However, as video technology has become more ubiquitous, it has also become more complex. To deliver a quality experience to users, regardless of their device and connectivity, you need a holistic video strategy. We’ve tapped into our experience to present the top issues you must address to ensure a successful online video strategy. Download now to learn more!
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device management, data solutions, system solutions, data breach, mobile management
    
Akamai Technologies
Published By: EMC Converged Platforms     Published Date: May 24, 2016
Wake Forest Baptist Medical Center, a nationally recognized fully integrated academic medical center and health system, is dedicated to improving patient care and advancing medical research. However, its aging, legacy infrastructure had to be modernized in order to meet the demands of its ecosystem. Wake Forest chose market-leading EMC converged infrastructure from VCE in order to simplify IT operations and drive business efficiency. VCE Vblock® Systems built on EMC XtremIO all-flash storage enabled significant improvements in application infrastructure performance and agility, delivering an overall 30 percent performance improvement to end-users. Read this white paper to find out more about how EMC converged solutions from VCE helped Wake Forest Baptist Medical Center modernize its business.
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vce, vblock, converged infrastructure, legacy infrastructure, agile, availability, performance, enterprise applications, storage, business technology
    
EMC Converged Platforms
Published By: EMC     Published Date: Apr 12, 2011
Download this white paper to learn how to address IT staff's demand for improved "usability" in storage solutions for small and medium businesses.
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emc, vnxe series storage system, storage management, storage solutions, usability, small business, medium-sized businesses, unisphere
    
EMC
Published By: Adobe     Published Date: Nov 25, 2013
Without document classification in play, it's impossible to know what to protect. The mobile ecosystem makes workers infinitely more productive, which is one reason that it won’t go away. This white paper explores the question: How can IT govern and protect content in such ad hoc and semi-structured environments? Please download whitepaper to learn more.
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document, document classification, document security, mobile, mobile workforce, cloud-based, mobile, mobile ecosystem, it governance, semi-structured environments, sensitive documents, corporate liabilities, enterprise, enterprise solutions, networking, security, wireless, business technology
    
Adobe
Published By: Adobe     Published Date: Nov 25, 2013
In this paper, we explore the IT management environment. How can you integrate document solutions across desktops, mobile apps, and the cloud to better meet business demands, without creating so much complexity that it causes IT to suffer? Please download to learn more.
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it management environment, document integration, document security, mobile, mobile apps, personal devices, define data, mobile workforce, enterprise networks, sensitive documents, productivity ecosystem, lockdown, document solutions, cloud, cloud-based, hybrid it, enterprise mobility, networking, security, business technology
    
Adobe
Published By: Vision Solutions     Published Date: Aug 26, 2014
This executive overview aims to detail how systems migrations are inevitable through upgrades, but business downtime isn't.
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systems migrations, business downtime, system migration, business continuity, vision solutions
    
Vision Solutions
Published By: Vision Solutions     Published Date: Aug 26, 2014
This paper will lead you through 3 essential steps to help ensure business continuity and survival.
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guide to recovery, business continuity, disaster recovery, downtime, business impact of downtime, system migration, system upgrading, vision solutions technology
    
Vision Solutions
Published By: Hyland Software     Published Date: Aug 24, 2016
This white paper puts Wake Forest Baptist Medical Center's experience with EMR on display.
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Hyland Software
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