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Published By: IBM     Published Date: May 07, 2015
The essential bridge between an organization and its customers is the workforce. The ability to engage, develop, recognize and support employees will be critical in the decisive battle for customer loyalty. It is employees who represent the organization's brand in the market, who interact with customers on a daily basis, who analyze changes in customer preferences and who develop and maintain the technologies that help connect the physical and digital worlds. And, therefore, a motivated and properly prepared workforce will be indispensable for success in the customer-activated world. Watch this webcast to learn: • Key CHRO insights from the Global C-Suite Study • Three workforce challenges for HR in a customer-driven world • Three actions HR can take with real-life examples
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workforce, employees, customer loyalty, branding, talent acquisition, ibm
    
IBM
Published By: Rackspace     Published Date: Mar 08, 2016
The cloud has become mainstream. Businesses are no longer asking “Should we move to the cloud?” but wondering “When should we move?” Furthermore, hybrid clouds are not new, and some of the foundational elements of hybrid cloud creation, operation and maintenance are rooted in decades-old traditional data center technologies. This whitepaper will: •Examine the concepts of hybrid cloud environments. •Discuss the potential advantages of using hybrid cloud technologies. •Look at how the Microsoft Azure platform enables efficient and effective hybrid cloud computing. Download it now.
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hybrid cloud, cloud solutions, microsoft azure, storage, business technology
    
Rackspace
Published By: Lenovo     Published Date: Sep 27, 2018
Smarter and more efficient workplaces are becoming a norm as these spaces enhance productivity, collaboration, and efficiency. Lenovo offers the best-in-class solutions to make the organizational workplace efficiency a reality. Starting from endpoint devices which enable workspace optimization to IT automation services, we bridge the gap between user requirements and IT deployments.
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Lenovo
Published By: SAP     Published Date: Feb 05, 2008
Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution. Studies show that even well-formulated plans often fall short; here's how to change that.
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sap, enterprise performance, strategy management, managing initiatives
    
SAP
Published By: SAP     Published Date: Feb 10, 2011
Read about the benefits, prerequisites, and impact of successful business process management (BPM) initiatives, with a closer look at the United States.
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sap, bpm, business process management, idg, it management, soa
    
SAP
Published By: SAP     Published Date: Feb 10, 2011
Tap directly into the findings of an exclusive survey by IDG Research and Sybase with this new white paper that define the current state of mobility. More importantly it underscores specific ways IT can and should behave to proactively deal with the fast-developing world of enterprise mobility. Download it now to learn more about how the "Consumerization of IT" presents a wealth of business opportunities for IT management.
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sap, mobility, competitive edge, greenfield, enterprise mobility, mobile, applications, iphone, crm, erp
    
SAP
Published By: SAP     Published Date: Feb 10, 2011
The recession notwithstanding, mobile devices continue to be purchased in record numbers, pouring into the organization. These devices are coming in a wide variety of hardware and operating system types, making their management and security a big IT challenge. This IDG Playbook is designed to help guide your strategy to manage and secure the booming mobile environment.
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sap, mobility, competitive edge, mobile workers, enterprise mobility, mobile, applications, iphone, crm, erp, mobile landscape
    
SAP
Published By: SAP     Published Date: Mar 02, 2010
Formal performance-management (PM) methodologies and solutions can give organizations the discipline to prosper during difficult economic times while providing the flexibility to pursue opportunities as they arise. Read this paper and see how you can close the gap between Strategy and Execution.
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sap, bpm, business process management, idg, it management, soa
    
SAP
Published By: SAS     Published Date: Jun 06, 2018
The Internet of Things (IoT) is rapidly emerging as a core transformational technology of the digital era. The ability to gather data from sensors embedded throughout an enterprise can drive insights and operational efficiencies from the supply chain to the customer. But IoT and Industrial IoT (IIoT) implementations require high degrees of IT/OT convergence - collaboration and integration between information technology and operational technology groups - to succeed. These two groups, however, often have different goals, performance metrics, and perspectives on both the collaboration and the outcome. This SAS/HPE-sponsored paper helps readers get a better understanding of the relationship, either real or perceived, between these two groups. Futurum Research surveyed the state of the relationship between IT and OT teams as it pertains to the design, implementation, and creation of value through IoT technologies.
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SAS
Published By: IBM     Published Date: Jan 06, 2015
The essential bridge between an organization and its customers is the workforce. The ability to engage, develop, recognize and support employees will be critical in the decisive battle for customer loyalty. It is employees who represent the organization's brand in the market, who interact with customers on a daily basis, who analyze changes in customer preferences and who develop and maintain the technologies that help connect the physical and digital worlds. And, therefore, a motivated and properly prepared workforce will be indispensable for success in the customer-activated world.
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customer loyalty, employee support, workforce challenges, hr solutions
    
IBM
Published By: uptime software     Published Date: Dec 06, 2007
You’ll learn what the 12 pitfalls of IT Systems Management really are, as well as the bridges you need to cross them. Learn what the big framework solutions don't want you to know, and why they might not be the answer for your IT Department. Learn to leverage what you have and your limited budget to get you the Systems Management tools and Solutions you need.
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high availability, systems management, server management, network management, server, servers, it management, spending, cost, cost effective, agent, agentless, monitoring, uptime, uptime software, downtime
    
uptime software
Published By: HP     Published Date: Jul 21, 2011
HP's Converged Infrastructure incorporates tools that make remote support and management efficient and effective. HP Insight Control, for example, helps reduce server deployment time from four hours to just 20 minutes, a 12-fold decrease in deployment time.
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idg, strategy guide, converged infrastructure, hewlett-packard, branch office, unified communications, convergence, idc
    
HP
Published By: HP     Published Date: Jul 21, 2011
This IDC research with small and medium-sized businesses (SMBs) and branch offices shows that well-targeted technology upgrades, coupled with a rigorous program to standardize and improve IT practices at a company's remote locations and headquarters, can deliver substantial business value and could reduce total annual IT costs in the branches by over 30%.
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idg, idc, branch offices, converged infrastructure, convergence, hp proliant, hewlett-packard, smbs, it costs, branch operations, it support network, business value, g7 server, branch consolidation
    
HP
Published By: Sponsored by HP and Intel     Published Date: Jul 21, 2011
HP's Converged Infrastructure incorporates tools that make remote support and management efficient and effective. HP Insight Control, for example, helps reduce server deployment time from four hours to just 20 minutes, a 12-fold decrease in deployment time.
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idg, strategy guide, converged infrastructure, hewlett-packard, branch office, unified communications, convergence, idc
    
Sponsored by HP and Intel
Published By: Sponsored by HP and Intel     Published Date: Jul 21, 2011
This IDC research with small and medium-sized businesses (SMBs) and branch offices shows that well-targeted technology upgrades, coupled with a rigorous program to standardize and improve IT practices at a company's remote locations and headquarters, can deliver substantial business value and could reduce total annual IT costs in the branches by over 30%.
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idg, idc, branch offices, converged infrastructure, convergence, hp proliant, hewlett-packard, smbs, it costs, branch operations, it support network, business value, g7 server, branch consolidation
    
Sponsored by HP and Intel
Published By: Bridgeline Digital     Published Date: Apr 08, 2013
In this white paper, learn the 7 reasons to consider responsive design for your company's next generation website. With the mobile revolution already present, it is important to know the reasons why you must reconsider the design of your website. Branding, accessibility and cost are big reasons to consider responsive design for your companies website.
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company, next generation website, accesibility, branding, cost, bridgeline
    
Bridgeline Digital
Published By: Bridgeline Digital     Published Date: May 17, 2013
Digital touchpoints support an increasingly large percentage of the overall customer experience. 2012 saw the emergence of several important digital customer experience trends that will gain momentum as firms look to unify the cross-touchpoint experiences they deliver in 2013. This report outlines key trends that will make up the landscape that customer experience professionals will be working in as they take strides to improve their digital customer experiences in 2013.
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forrester, digital customer experience, customer experience management, customer experience trends, digital experiences
    
Bridgeline Digital
Published By: Skillbridge Training     Published Date: Sep 20, 2013
What was once considered futuristic science fiction, Cyber warfare is now today’s reality. Whether in the form of unmanned drones controlled by an operator thousands of miles away from a target, or viruses that travel that same distance in a nanosecond, like it or not, the cyber domain is the next war front.
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Skillbridge Training
Published By: QTS Data Centers     Published Date: Feb 17, 2017
According to the 2016 Enterprise IT Spending Benchmarks, compiled by 451 Research, North America will exceed $1 trillion in IT spending by 2017. Businesses of all sizes are expected to move to a hybrid IT approach. When choosing a hybrid approach, you need both on-site and cloud resources that are reliable and well maintained. The easiest way to assure this is by streamlining your data center solutions through a single, fully integrated service provider.
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QTS Data Centers
Published By: Polycom     Published Date: Sep 07, 2016
"Seeing is believing. How we connect and collaborate is changing. It’s no longer about reviewing a PowerPoint deck or a document sent out in advance in the meeting invite over a voice bridge. It’s now about collaborating and working in real time with voice, video and content sharing—as a team. Together, Microsoft and Polycom make it simple. Watch now an interactive session covering the following hot topics: How the new Office 365 Services and Skype for Business Online change the collaboration experience and reduce conferencing/communications costs. How you can turn your conference rooms and huddles spaces into productive, collaborative workspaces. Polycom RealPresence Trio and how it accommodates our 3 collaboration needs: Voice, Content and Video. How easy it is to set up and how easy it is for users to connect. How flexible your workspace transition plan can be. Don’t miss this session featuring Polycom and Skype for Business solutions experts, Peter Huboi and Jovito Salonga, for a d
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business optimization, business strategy, network management, business applications, best practices, business process management, collaboration, productivity
    
Polycom
Published By: JumpCloud     Published Date: Sep 29, 2014
Learn how innovative IT and ops teams leverage LDAP and Active Directory for their IaaS.
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ldap, active directory bridge, user management, idaas, iam, ssh access, linux, hosted ldap, openldap, linux useradd, identity, sso, configure ldap, aws, cloud servers, iaas
    
JumpCloud
Published By: Exablox     Published Date: Jan 27, 2015
When it comes to the increasingly complex task of managing data storage, many small and midsize organizations face even greater challenges than large, global enterprises. Small and midsize companies have ever-increasing volumes of information to manage and secure, and they are confronting a number of difficulties when it comes to storage. Among the biggest hurdles: ›› Scaling storage as the business grows rapidly ›› Meeting the rising expense of data storage capacity ›› Dealing with the complexity of management and architecture ›› Devoting precious staff time managing storage and data backup Whereas larger organizations have significant IT budgets and staff to handle storage-related challenges, small and midsize companies lack the IT resources to dedicate to storage management. Fortunately, there are new approaches to data storage on the market that can help such companies address their data storage needs without requiring dedicated storage management resources, while at the same ti
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scaling storage, data storage capacity, data backup, data protection, data management, exablox, oneblox
    
Exablox
Published By: Tripwire     Published Date: Jan 30, 2008
Learn from industry analysts how IT organizations are using configuration management to meet compliance requirements and instill best practices. Find out how these organizations are applying the resulting processes to enhance security and improve operational efficiency in order to increase their level of service delivery.
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cmdb, change management, configuration management, risk management, compliance, idg, tripwire, lifecycle management
    
Tripwire
Published By: Tripwire     Published Date: Apr 21, 2010
This paper includes key research findings, from a recent IDG survey, and strategies to overcome this legacy challenge.
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tripwire, legacy log management, data security, compliance automation solutions, it security, cso
    
Tripwire
Published By: Cisco     Published Date: Jul 11, 2016
Though IP telephony has been available commercially since the mid ‘90s, it remains an emerging technology for many organizations. Only about 28% of companies have moved all endpoints (handsets, softphones, audio bridges) to IP, according to Nemertes’ research data. The rest of organizations are either in the process of migrating fully to IP, stuck in a hybrid rollout requiring them to manage typically multiple TDM and IP providers, or firmly planted in TDM. This report reviews the issues and benefits associated with moving to an all-IP environment, based on interviews with IT professionals who have moved to all IP or are in the process of doing so.
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Cisco
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