business analytics

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Published By: Interactive Intelligence     Published Date: Apr 23, 2014
Customer Experience (CX) and Net Promoter Score (NPS) are two of the benchmark measurements companies now use to gauge customer satisfaction. And to understand how budgetary decisions impact CX and NPS outcomes, companies are turning to advanced contact center technology for strategic planning and big data. But business requirements to manage these outcomes successfully must incorporate back-office operations as well as the contact center. Read why.
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contact center, contact center strategy, customer experience, optimization, strategic planning, budgeting tools, workforce management solutions, call center, contact communications, big data, business analytics, it management, telecom
    
Interactive Intelligence
Published By: IBM     Published Date: Dec 07, 2010
Energy and utility companies need to manage incidents such as customer complaints or disputes to improve customer service while protecting the business should escalations occur. Advanced case management (ACM) provides enhanced service and risk management throughout the lifecycle of a case.
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ibm, advanced case management podcast, acm, energy and utilities industries, customer service, risk management, business intelligence, content and process management, analytics, business rules, collaboration
    
IBM
Published By: Microsoft Dynamics     Published Date: Jul 03, 2008
Watch this informative webcast as we discuss how the integrated intelligence in Microsoft Dynamics GP and other Microsoft technologies can help improve your company operations by providing business insights to all employees. Learn how you can enable people throughout your organization to make confident, business-critical decisions while minimizing costs.
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business management, decision making, analytics, analytical, reporting, microsoft, microsoft dynamics
    
Microsoft Dynamics
Published By: Microsoft Dynamics     Published Date: Jul 03, 2008
In this webcast, we discuss how companies excel when they empower their people to drive the business forward. While strategies, organization, motivation, and leadership all set the stage for business success, you also have to give your people the right tools, information, and opportunities to see results—because ultimately success is determined by your people. Learn why we call a business that fosters a winning environment a "people-ready business."
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microsoft, business activity, business intelligence, business analytics, analytics, analytical, business strategy
    
Microsoft Dynamics
Published By: Cognos     Published Date: Jun 19, 2007
The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, strengthens the partnership between decision-makers and the people who provide the information that drives better decisions. It suggests 42 decisions areas, or information sweet spots, to help you understand your data, plan, and monitor your performance.
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performance, business analytics, business metrics, evaluation, analyze, analytical applications, cognos, business intelligence, bi software
    
Cognos
Published By: 6th Sense Analytics     Published Date: Sep 19, 2007
Doug Gold, chief financial officer of CoreObjects, a Los Angeles-based product development company with multiple locations across India, talks about how his company is overcoming the challenges of visibility and control within distributed software development projects.
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business management, business metrics, business analytics, offshore, offshoring, outsource, outsourcing, software development, developer, programming, programmer, 6th sense, 6th sense analytics
    
6th Sense Analytics
Published By: IBM     Published Date: May 31, 2012
Companies with a cohesive strategy for integrating digital and physical elements can successfully transform their business models - and set new directions for entire industries. To find out how to transform your business model to capitalize on today's digital age, download this executive report.
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ibm, business, crm, customer satisfaction, business analytics, technology, business technology
    
IBM
Published By: IBM Software     Published Date: Nov 04, 2010
View this online demo to uncover how IBM Business Analytics is helping retailers to better connect with customers and create advantage.
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ibm cognos, business analytics, retail demo, business intelligence, predictive analytic, customer interaction
    
IBM Software
Published By: IBM Software     Published Date: Nov 04, 2010
Read this white paper to leverage business intelligence, performance management and predictive analytics to increase revenue and improve operations.
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ibm cognos, business analytics, performance management, predictive analytic, customer service, call center operation, telecommunications service providers
    
IBM Software
Published By: IBM Software     Published Date: Nov 04, 2010
Read this article from the Harvard Business Review to learn how to find the best opportunities to apply analytics in your organization and more!
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ibm cognos, business analytics, roi
    
IBM Software
Published By: IBM Software     Published Date: Feb 07, 2011
Read about how Mayflex used IBM Cognos Express to replace a complex spreadsheet system, improve time-consuming budgeting and forecasting processes, compare actuals against budgets at various levels and save time for end-users through automatic system updates.
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ibm cognos express, dashboard, business intellligence, automatic system update, business analytics
    
IBM Software
Published By: IBM Software     Published Date: Feb 07, 2011
McCormick & Schmick's Seafood Restaurants needed better insight to understand and take advantage of key business trends. Find out why they chose IBM Cognos Express to deliver that insight and what it means for their success in a fiercely competitive market space.
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ibm cognos express, mccormick and schmick, financial performance, business trend, business analytics
    
IBM Software
Published By: IBM Software     Published Date: Jan 25, 2012
Business analytics is the means by which organizations optimize business outcomes. Using insights that can be accessed, shared and acted on by employees at every level, organizations can increase profits, reduce costs, manage risk and make more accurate predictions to prepare for future outcomes. Learn why analytics-driven organizations outperform their peers.
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ibm, cognos, business intelligence, technology, analytics, business analytics
    
IBM Software
Published By: IBM Software     Published Date: May 24, 2011
This book offers principles and tools you can use to discover how your customers behave - and how to put that knowledge into action to drive more sales.
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ibm, business analytics, data analytics, customer behavior, business intelligence, dashboard, social media, consumer sentiment
    
IBM Software
Published By: IBM Software     Published Date: May 24, 2011
This white paper will explore the practical applications of performance management and business analytics.
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ibm, business analytics, data analysis, performance management, customer, roi, cognos software
    
IBM Software
Published By: IBM Software     Published Date: Sep 13, 2011
Read this white paper to learn five practical steps your company can take to achieve customer intimacy: 1. Plan your goals, methodology and metrics; 2. Capture the right customer information, including structured and unstructured data; 3. Predict customer behaviors; 4. Act on these insights with relevant, timely offers to optimize the predicted outcome; and 4. Expand successes into other areas.
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ibm, business performance, customer intimacy, technology, conversion rate, business analytics
    
IBM Software
Published By: SAS     Published Date: Jun 05, 2017
"As more products and machines become connected, and analytical capabilities grow, new applications for the Internet of Things (IoT) will emerge. So too will manufacturers change how they make business decisions. This IndustryWeek Special Research Report gauges the current and planned usage of IoT technology and analytics by US manufacturers. It also explores how manufacturers can develop a specific IoT strategy and apply analytics more widely across their organizations to drive revenue, cut costs and innovate. "
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SAS
Published By: SAS     Published Date: Jun 08, 2017
The underground economy is thriving, thanks in part to new technologies and business models such as digital currencies and online marketplaces for freelance services. SAS fraud specialists reveal how government agencies can uncover these activities – and the tax obligations not reported from them. A former head of compliance for the country’s fourth-largest state workers' comp program describes how a comprehensive analytics program found a tax gap of $718 million and was granted funding to double the team’s size without even asking.
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SAS
Published By: SAS     Published Date: Oct 18, 2017
Quality 4.0 isn't really a story about technology. It's about how that technology improves culture, collaboration, competency and leadership. The last decade has seen rapid advances in connectivity, mo­bility, analytics, scalability and data, creating what some call the fourth industrial revolution, or Industry 4.0. With the help of the Industrial Internet of Things (IIoT), manufacturers have digitized operations, transforming efficiency, supply-chain performance and in­novation. This revolution has even created entirely new business models. This e-book gives manufacturers the tools to lead the Qual­ity 4.0 transformation – a transformation that raises traditional manufacturing to the next level. It teaches readers to use advanced technology, analytics and IIoT to strengthen the manufacturing process and bring it forward into a powerful digital age.
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SAS
Published By: IBM Software     Published Date: May 24, 2011
This white paper will explore the practical applications of performance management and business analytics.
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ibm, business analytics, data analysis, performance management, customer, roi, cognos software
    
IBM Software
Published By: IBM Software     Published Date: May 24, 2011
This book offers principles and tools you can use to discover how your customers behave - and how to put that knowledge into action to drive more sales.
Tags : 
ibm, business analytics, data analytics, customer behavior, business intelligence, dashboard, social media, consumer sentiment
    
IBM Software
Published By: IBM Software     Published Date: Aug 02, 2011
This book offers principles and tools you can use to discover how your customers behave - and how to put that knowledge into action to drive more sales.
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ibm, business analytics, data analytics, customer behavior, business intelligence, dashboard, social media, consumer sentiment
    
IBM Software
Published By: TeamQuest     Published Date: Jul 11, 2014
In this whitepaper you will learn about the following: • Analytics and today’s optimization challenges • What REALLY matters • Desired state and results • Methodology and ideation examples – Business and service aligned – Automated and predictive IT analytics • Recommendations Download to learn more!
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mobile app, optimizing it, automated and predictive it analytics, it management, knowledge management, enterprise applications
    
TeamQuest
Published By: Tealium     Published Date: Mar 12, 2014
In this paper, Web Analytics Demystified presents an approach towards big data that has the potential to simplify the quest for “whole customer” data and improve your company’s odds of success.
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tealium, big data, data analytics, business analytics, information technology, data distribution, tag management systems, marketing, marketing optimization, web analytics, business technology
    
Tealium
Published By: Tealium     Published Date: Mar 12, 2014
“The Rise of Data Activism: How Digital Data Distribution Platforms (D3P) Enable Marketers to Act on Their Data” discusses how marketers can solve the optimization gap and leverage new solutions to take action on their most actionable audience segments in real time.
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tealium, big data, data analytics, business analytics, information technology, data distribution, tag management systems, digital data distribution platform, d3p, marketing, data, data activism, data consolidation, digital marketing
    
Tealium
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