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Published By: Zendesk     Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk
Published By: Dell EMC     Published Date: May 04, 2018
Digital transformation has become a business imperative as most aspects of economic engagement have become digital. Around the globe, businesses and government agencies are re-engineering their technology infrastructures to keep pace with customer demands, spur innovation and stay competitive in an ever-evolving digital economy. Hyper-Converged Infrastructure (HCI) systems bundle multiple technology components together into single systems, enabling IT departments to spend less time managing separate data center components and more time proactively delivering value to the business. In this white paper, we compare the portfolio offerings of Dell EMC and HPE, and highlight significant benefits to be realized when partnering with the HCI market leader: Dell EMC. Dell EMC provides a tightly integrated software ecosystem and the flexibility to run multiple workload types, providing solutions to a broader customer base than HPE.
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Dell EMC
Published By: Schneider Electric     Published Date: May 04, 2018
The challenges facing industrial companies grow more daunting by the day. Globalization, energy markets that change in real time, variations in materials and prices, aging of the industrial workforce, inability to attract the next generation of Talent, and difficult regulatory pressures have all contributed to an extremely stressful industrial business environment. Fortunately, the right automation system can now offer cutting-edge packaging solutions for meeting at least three of these challenges.
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keywords, packaging, oem, smart machines, food & beverage, bottling, conveying, industrial automation, energy, robotics
    
Schneider Electric
Published By: Abacus Labs     Published Date: Jul 12, 2018
As more pressure is placed on the finance team to provide meaningful insights more frequently, it is becoming increasingly necessary to speed up business processes, as well as have immediate access to the most up-to-date information. The traditional expense reporting process is a drain from both perspectives. Using software to manage employee expenses can provide a more efficient means of managing the process, however most solutions are simply a digital version of the traditional paper process. This can limit the amount of time savings you can gain. This paper will demonstrate the time savings you can accomplish by implementing a real time expense reporting solution versus one that relies on employee generated expense reports.
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expense, reporting, roi, calculations, digital, employee, finance
    
Abacus Labs
Published By: Applause Israel     Published Date: Jun 19, 2018
obile Payments have emerged as a catalyst for transactions across all markets. In underdeveloped markets, mobile payment technology is enabling businesses to sell products and services to consumers that had previously been out of reach. In developed markets, it has made the process of purchasing products and services even simpler. PayPal, one of the most popular digital payment solutions on the market, facilitated $66 billion in payment volume throughout 2015, and now has 188 million active registered user accounts across the US. Furthermore, Statista projects that mobile payments will account for more than $210 billion in transactions by 2019. Mobile payment technology is a step forward in the process of connecting businesses to the people they are serving. However, some merchants will find themselves miles behind their competitors by the time the transition to mobile payments is complete. The reason? A failure to implement the correct mobile payment strategy. An ever-increasing numbe
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Applause Israel
Published By: Sage     Published Date: May 14, 2018
Compliance is one of the top challenges facing any payroll and HR department. It’s up to you to ensure that all personnel business practices follow current laws and that you are keeping proper records to document your company’s compliance. While an efficient payroll system can help to enhance employee moral and boost your reputation, mistakes in record-keeping and compliance can result in punitive penalties– even lawsuits. Of course, no business wants to expose itself to such financial and reputational risk. However, keeping up to date with payroll legislation can be a complex task. It’s reported that as many as one in three small businesses are penalised for incorrect payroll. To protect your company from costly fines and even litigation, you need to stay informed about employment laws, reporting rules, and changing workforce compliance issues. In this guide, we look at the challenges and the payroll solutions that will help your payroll department meet its compliance requirements wit
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Sage
Published By: IBM     Published Date: Jun 04, 2018
"What would you do if you didn’t have to rely on disparate analytics solutions to meet the needs of business users while following the rules of IT? View this 'Charting Your Analytical Future' webinar to learn about a world of innovation and independence for users that does not limit the confidence and controls of IT. With the cognitive-guided self-service features available in IBM business analytics solutions, more users than ever before can get the answers they need. Next-generation business analytics capabilities make it possible to access relevant data, prepare it for analysis and understand performance. But it doesn’t stop there. Users can package the results in a visually-appealing format and share them throughout the organization. Don’t miss this opportunity to hear how you can: * Benefit from advanced analytics without the complexity * Operationalize insights and dashboards from a collection of trusted data sources * Tell your story with rich visualizations and geospati
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business analytics, analytics solutions
    
IBM
Published By: IBM     Published Date: Jun 25, 2018
Complex and strictly regulated supply chains require trust between involved parties to function properly and maximize efficiency. Addressing a wide range of challenges, IBM Blockchain efficiently streamlines the supply chain by digitizing the process to provide a secure, trustworthy and shared record of ownership. Making relevant information available to parties involved, the blockchain addresses transparency issues and open standards. It can also simultaneously track the supply chain status for risks and triggers remediation actions before a crisis emerges. Learn more about how IBM Blockchain can transform your supply chain to get more business value out of your processes and data. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market. https://www-07.ibm.com/ibm/au/businesspartners/embed/
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IBM
Published By: IBM     Published Date: Jun 25, 2018
A collaboration between IBM and CLS, the largest provider of settlement and risk mitigation services for the global foreign exchange market, showed how financial institutions can reap blockchain’s benefits by managing and minimizing risks to the existing business. Instead of a wholesale approach of replacing existing systems, new functionalities were gradually embedded into current processes, moving data from legacy systems to the new blockchain solution operating in parallel. Read this report to learn more about the ongoing CLS-IBM blockchain initiative and what drives the success of its commercial implementation. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: IBM     Published Date: Jun 25, 2018
Recognizing the shift to a subscription business model required real-time customer support, Autodesk turned to IBM technology to enhance its customer experience. Using Watson Assistant, Autodesk developed a virtual agent to interact with customers, applying natural language processing (NLP) and deep learning techniques to recognize and extract the intent, context and meaning behind inquiries. Quickly resolving easy customer concerns, Watson Assistant is supporting 100,000 conversations per month, with response times 99% faster than before and leading to a 10-point increase in customer satisfaction levels for Autodesk. Find out how Watson Assistant can accelerate your customer support experience. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: IBM     Published Date: Jun 25, 2018
Vast resources of data are increasingly available, but the sheer volume can overwhelm human capability. By implementing the cognitive system of IBM Watson Discovery into their infrastructure, businesses can extract deeper and more accurate insights by efficiently identifying, collecting and curating structured and unstructured data. Watson Discovery, also capable of creating content collections and custom cognitive applications, can transform organizational processes to extend proprietary content and expert knowledge faster and at greater scales. Read more to learn how Watson Discovery can keep your organization evolving ahead of the competition. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: IBM     Published Date: Jun 25, 2018
As Singapore’s largest insurance force, Prudential Singapore needed a scalable and cost-effective solution to help financial consultants respond quicker to in-depth product and policy questions. Partnering with IBM, they developed askPRU, an industry-first chatbot with IBM Cloud and Watson capabilities. Handling over 1,000 commonly asked questions in real-time, askPRU reduced call volume by 32% within six months and enhanced the responsiveness of over 4,600 consultants. Enabling consultants to focus on more complex queries, askPRU also provides accurate expertise to help deliver consistently exceptional service. Learn how Watson technology became central to the Prudential Singapore business and enhanced their customer experience. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: Epicor     Published Date: Apr 17, 2018
Running a successful firearms and shooting sports retail business offers unique challenges. To achieve growth, you need a software solution that streamlines nearly every aspect of your firearms business—letting you focus on running a more compliant, efficient, and profitable operation. Created in collaboration with Orchid Advisors, Epicor FFL Compliance Manager is a robust, cloud-based system for firearms retailers that seamlessly manages ATF compliance for higher profits and faster growth. This fast, easy-to-use bound book solution can: • Quickly package compliance reports on demand and review bound book activity with dashboards to support ATF inspections • Save time by scanning serial numbers instead of entering them manually • Relieve audit stress thanks to easy access to bound book data and on-demand, ATF-friendly reporting Read on to hear from businesses currently powered by Epicor FFL Compliance solutions.
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firearms collection software, firearms inventory software, firearms management system, firearms tracking software
    
Epicor
Published By: Epicor     Published Date: Jun 11, 2018
When determining which investments to make in their technology infrastructure, organizations will often choose to make no changes at all. While this decision avoids short-term costs and business disruption, it will simply delay the inevitable—even making it worse. The cost of doing nothing is expensive in the long term. This report—from the independent researchers at Aberdeen Group—outlines the reasons organizations choose not to upgrade enterprise resource planning (ERP) software and cautions against this approach, supplying detailed research that illustrates the benefits of keeping your systems current. Epicor has a history of providing software solutions tailored specifically for the manufacturing industry. Check out the report, and see how upgrading to Epicor ERP can help grow your business.
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erp software, enterprise resource planning (erp), manufacturing, cloud erp
    
Epicor
Published By: Aviatrix     Published Date: Jun 11, 2018
Global Transit Network architecture is critical to the success of your AWS cloud deployment. Implemented correctly, a Global Transit Hub enables traffic to securely flow from on-prem to VPCs, or from VPC to VPC, in a way that minimizes complexity and cost and maximizes agility and availability. Implemented poorly, it becomes a choke point that is time-consuming – and costly – to maintain and troubleshoot. As part of our fact-filled AWS Bootcamp series, Aviatrix CTO Sherry Wei reviews seven best-practice topics for Global Transit Network architecture. Free Evaluation Checklist In addition to the slides, you’ll also receive a handy spreadsheet-based checklist with 50 architecture and business goals to consider when evaluating solutions for your own Global Transit Network. Who Should Watch? Anyone responsible for connectivity of cloud resources, including cloud architects, cloud infrastructure managers, cloud engineers, and networking staff.
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aws, aws vpc, aws global transit network, aws transit vpc, cisco csr, csr 1000v
    
Aviatrix
Published By: Trend Micro     Published Date: May 03, 2018
This whitepaper looks to address the Top 3 challenges your team faces when building in the cloud and what it means for your business. Although the capabilities and cost of select SecOps solutions have kept pace with the widespread adoption of the Amazon Web Services (AWS) Cloud, many organizations try to protect their expanding cloud workloads without the proper support.
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Trend Micro
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
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broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
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broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
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broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
Tags : 
broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
Tags : 
broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
Published By: Attivio     Published Date: Aug 20, 2010
Current methods for accessing complex, distributed information delay decisions and, even worse, provide incomplete insight. This paper details the impact of Unified Information Access (UIA) in improving the agility of information-driven business processes by bridging information silos to unite content and data in one index to power solutions and applications that offer more complete insight.
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attivio, data warehouse, unified information, data, content, unstructured content, integration, clob, blob
    
Attivio
Published By: OnSIP     Published Date: Apr 05, 2012
Hosted Voice over IP business phone services are now more affordable, and more flexible than traditional business telephony solutions.
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business technology, telecom
    
OnSIP
Published By: SAP     Published Date: Feb 03, 2017
To better understand the benefits, costs, and risks associated with implementation of SAP Business Objects Analytics solutions, Forrester interviewed four organizations with multiple years of experience using these analytics solutions from SAP across one or more of the following key analytics areas: planning, business intelligence, and predictive analytics. A composite, or representative, organization was developed to provide the conclusions of this cost and benefit analysis.
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SAP
Published By: SAP     Published Date: Feb 03, 2017
To better understand the benefits, costs, and risks associated with implementation of SAP BusinessObjects Analytics solutions, Forrester interviewed four organizations with multiple years of experience using these analytics solutions from SAP across one or more of the following key analytics areas: planning, business intelligence, and predictive analytics. A composite, or representative, organization was developed to report cost and benefit findings
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SAP
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